CANCELLATION POLICIES
-
STAYS FROM 1 TO 3 NIGHTS
Notice 3 days before the arrival date.
FREE CANCELATION
Outside this period, 50% of the total stay will be charged.
and in case of NO SHOW 100% of the total stay.
-
STAYS FROM 4 TO 6 NIGHTS
Notice 8 days before the arrival date.
FREE CANCELATION
Notice from 7 to 4 days before the arrival date.
PENALTY OF 50% OF THE TOTAL AMOUNT OF THE RESERVATION
Notice of 3 days before the arrival date and no show
PENALTY OF 100% OF THE TOTAL AMOUNT OF THE RESERVATION
-
STAYS OF 7 NIGHTS AND ABOVE
(A NON-REFUNDABLE ADVANCE PAYMENT OF 20% OF THE TOTAL AMOUNT WILL BE REQUESTED TO GUARANTEE THE RESERVATION AND BANK CARD DETAILS)
Notice from 30 to 16 days before the arrival date.
NON-REFUNDABLE ADVANCE PAYMENT + 30% OF THE TOTAL AMOUNT
Notice of 15 days before the arrival date and no show
NON-REFUNDABLE ADVANCE PAYMENT + 80% OF THE TOTAL AMOUNT
-
BOOK 2 OR MORE ROOMS. (INCLUDING RESERVATIONS MADE BY OTAS (BOOKING, EXPEDIA, AIRBNB, ETC))
(A NON-REFUNDABLE ADVANCE PAYMENT OF 20% OF THE TOTAL AMOUNT WILL BE REQUESTED TO GUARANTEE THE RESERVATION AND BANK CARD DETAILS)
Notice from 30 to 16 days before the arrival date.
PENALTY OF 50% OF THE TOTAL AMOUNT OF THE RESERVATION
Notice of 15 days before the arrival date and no show
PENALTY OF 100% OF THE TOTAL AMOUNT OF THE RESERVATION
MODIFICATIONS IN STAYS IN PROGRESS
-
STAYS FROM 2 TO 14 NIGHTS AND/OR MORE THAN 2 ROOMS
The entire stay will be charged.
-
STAYS MORE THAN 15 NIGHTS AND/OR MORE THAN 2 ROOMS
Notice must be given within the first 3 days of stay and 50% of the stay will be charged
TO TAKE INTO ACCOUNT
-
If you would like more information, please contact us: info@madridcito.com